ITIL 4 Strategist: Direct, Plan & Improve (DPI) English including Exam
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ITIL 4 Strategist: Direct, Plan & Improve (DPI) English including Exam
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QRP Nederland biedt haar producten standaard aan in de volgende regio's: Amsterdam, Eindhoven, Utrecht
Beschrijving
QRP is gespecialiseerd in het ondersteunen van organisaties en professionals bij het ontwikkelen van vaardigheden van Best Practices, door training en certificering op het gebied van Best Practice Management methodes.Wij ondersteunen je tijdens je loopbaan door middel van e-learning, virtuele en klassikale trainingen in Project Management, Agile, Programme-, Portfolio-, PMO- en IT Servie Management. Wij bieden de volgende certificeringen: ITIL, DevOps, PRINCE2, PRINCE2 Agile, MSP,MoP en P3O.
The ITIL® 4 Strategist: Direct Plan and Improve module provides IT professionals and leaders with the ability to use ITIL methods in their overall IT strategy. The ITIL 4 Direct, Plan and Improve module helps creating an evolving IT organisation with a strong and effective strategic direction. It demonstrates a clear alignment between strategy and operations and gives tools to maximise outcomes.
The training provides ITIL practitioners with a practical and strategic method for planning and delivering continual improvement combined with the necessary agility.
The module equips candidates with the skills to control, influence and inspire others to work in a desired way and create effective, hi…
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QRP is gespecialiseerd in het ondersteunen van organisaties en professionals bij het ontwikkelen van vaardigheden van Best Practices, door training en certificering op het gebied van Best Practice Management methodes.Wij ondersteunen je tijdens je loopbaan door middel van e-learning, virtuele en klassikale trainingen in Project Management, Agile, Programme-, Portfolio-, PMO- en IT Servie Management. Wij bieden de volgende certificeringen: ITIL, DevOps, PRINCE2, PRINCE2 Agile, MSP,MoP en P3O.
The ITIL® 4 Strategist: Direct Plan and Improve module provides
IT professionals and leaders with the ability to use ITIL methods
in their overall IT strategy. The ITIL 4 Direct, Plan and Improve
module helps creating an evolving IT organisation with a strong and
effective strategic direction. It demonstrates a clear alignment
between strategy and operations and gives tools to maximise
outcomes.
The training provides ITIL practitioners with a practical and
strategic method for planning and delivering continual improvement
combined with the necessary agility.
The module equips candidates with the skills to control, influence
and inspire others to work in a desired way and create effective,
high performing IT and digital teams.
The ITIL 4 Direct, Plan and Improve qualification is a universal
module: it’s one of the prerequisites for both the ITIL 4 Managing
Professional and ITIL 4 Strategic Leader Streams.
Following the completion of the course participants should be
able to:
- Understand the key concepts of Direct, Plan & Improve
- Understand the scope of what is to be directed and/or planned.
Know how to use key principles and methods of direction and
planning
- Understand the role of Governance, Risk and Compliance (GRC) and
know how to integrate the principles and methods into the service
value system
- Understand and know how to use the key principles and methods of
continual improvement for all types of improvements
- Understand and know how to use the key principles and methods of
communication and organisational change management to direction,
planning and improvement
- Understand and know how to use the key principles and methods of
measurement and reporting in direction, planning and
improvement
- Understand and know how to direct, plan and improve value streams
and practices
- Pass the ITIL 4 Direct, Plan and Improve exam
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