IT Awareness (EN/NL/FR)

The IT landscape is constantly changing: technologies are coming and going in rapid succession, always with accompanying —sometimes confusing— terminology. During these two half-days of training, ABIS offers you an overview in plain language, and before you know it you will be able to see the wood for the trees again!

Not everybody is an IT professional. But few in the modern business world can ignore IT, and almost everyone should be able to take part in a conversation about it. This IT awareness training is intended for those who would like to get a general overview of the IT world without needing an extensive technical background. We build a solid frame of reference to help you put terms into their context.

At the end of this fun and interactive seminar the participant will:

• know the most important concepts of infrastructure and software, application development and networks;
• be familiar with the most recent trends in the IT world;
• be able to give a general description of many technical terms and abbreviations;
• be more confident in technical discussions with the 'experts';
• have a better understanding of clients' questions and suppliers' offers;
• be able to read popular technical magazines and web sites.

Intended for

This training is aimed at non-technical people in the IT world: managers, consultants, account managers, salesmen, journalists, ...

Backgroud

No specific background is required for this course.

You can test yourself to see if this course contains enough new information for you by filling out the on-line self-test.

Main topics

• Basic principles of computers and computing: processor • memory • disk ...
• Computer types: PC • mobile • tablet • mainframe • servers • IoT ...
• The brands: IBM • Hewlett-Packard • Dell • ....
• Operating systems: Windows • Linux • UNIX • macOS • iOS • Android • z/OS • ...
• Virtualization: VMWare • Hyper-V • containers • Docker • ...
• Networks: LAN & WAN • Ethernet • WiFi • ADSL • TCP/IP • Router • ...
• Internet & Intranet: web • cloud • IAAS • PAAS • SAAS • AWS • Azure • ...
• Databases (Db2, Oracle, SQL Server, MySQL ...) • Data Warehouses • BI • Data Science • Artificial Intelligence
• Programming languages (JavaScript, Python, Cobol, C++, Java, C#) and frameworks (.NET, Spring, Angular)
• Application architecture: client/server • OO • web applications and APIs
• Packages: ERP, CRM, SAP, Peoplesoft, SalesForce • ...
• Management aspects: SLA • ITIL • PRINCE2 • Agile • Scrum • ...
• IT professionals and their profiles: developers • analysts • architects • system administrators • ...

Training method

Live instructor-led training, focused on the context of the participants, with plenty of opportunities for discussion.

Delivered as a live, interactive training: available in-person or online, or in a hybrid format. Training can be implemented in English, Dutch, or French.
If interested in organising this training internally, get in touch with us; we can customise it to meet your specific needs.

Certificate

At the end of the course session, the participant receives a 'Certificate of Completion'.

Duration

Typically implemented as two half-days.