ITIL® 4 Leader Digital & IT Strategy E-Learning

Algemene omschrijving

This e-learning contains the course materials and a practice exam.

This e-learning is part of the ITIL® 4 Strategic Leader (SL) designation. It provides guidance on crafting a digital vision and shaping IT and business strategies, suitable for IT leaders and aspiring leaders.

Doelgroep

This ITIL training is intended for IT and business directors, department heads, aspiring C-suite professionals, and other senior business leaders who seek to strategically position their organization against digital disruptors, develop a digital vision, and build a strong digital strategy for long-term growth.

Leerdoelen

By completing this e-learning, you will gain the following knowledge and skills:

• ITIL® guiding principles in digital and IT strategy.
• Concepts of digital and IT strategy, SVS, and service value chain.
• Creating value in digitally transformed markets.

Assignment Information:

• Four case study assignments are graded during the e-learning.

Exam Information:

• Duration: 60 minutes.
• Format: Multiple-choice.
• Pass Mark: 70%.

Voorkennis

Prior to going through this e-learning, you must have obtained the ITIL® 4 Foundation certificate.

Onderwerpen

• Module 1: Introduction.
• Module 2: What is Digital and IT Strategy?
• Module 3: Tiers of Strategy.
• Module 4: Strategy and the Service Value System.
• Module 5: Digital Strategy as a Journey.
• Module 6: Assignments: One to Four.
• Module 7: Strategic Capabilities.
• Module 8: Managing Innovation and Emerging Technologies.
• Module 9: Managing Strategic Risk.
• Module 10: Structuring for Digital Business.
• Module 11: Practice Exam.